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SOLUTIONS: Customer Intelligence Analytics Solution  

We provide cutting edge analytical solution to gauge insights into behavior and experience of customer base. Our Statistical, Artificial Intelligence and Operation Research techniques help our clients accelerate their businesses in an efficient manner.

We use our decision support system and innovative business strategy to unleash the clients’ potential for increased sales.
  1. Cross-Sell and Up-Sell:  This offering allows prediction of likely customers for cross-sell opportunities based on their purchase history, customer demographics, psychographic behavior and other key variables using Attachment & Sequence Analysis and Buyer Model.
  2. Customer Profitability: This offering enables our clients to distinguish between most and least profitable customers, products and channels to determine the true contributors or detractors of the financial performance.
  3. Churn Management: This offering helps our clients to identify consumers who are at risk of attrition to undertake proactive retention measures. Scores are delivered through reports for use in retention strategies targeting potential churners. The same churn scores can also be applied to proactive marketing campaigns designed to improve overall retention rate.
  4. Consumer Segmentation: This module offers business decision makers the ability to create more accurate customer segmentations and predict customer behavior, thereby empowering organizations to create better-targeted product offers, product communications and bundled services. Segmentation allows clients to deploy appropriate marketing services and sales strategies to different respective segments in order to improve overall business performance and customer value.

Response behavior Model:  Response modeling is based on customer behavior, uses and  spending.

   
 

Our Services Case Study

At SATVIK, we have a large pool of competent and highly skilled associates across levels – Domain Consultants, Statisticians, Research Associates, Business Analysts, Program Managers, Architects, Designers and Developers – to deliver effective solutions for the ever changing market.

We offer pre-built, hosted analytics and advanced analytics solutions that reduce Total cost of Ownership (TCO).

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