Receiving Data from Client:

• Transfer client data on Satvik’s servers via Secure FTP. Data to be sent in encrypted format with passwords
• We do not request personal information or any sensitive customer data
• We ensure that any confidential data is masked. Data is unmasked usually at the client’s end

Storage and Management of Data:

• Client data is stored only on Satvik’s secured servers
• After a project is complete, data related to project will be deleted and a confirmation email sent back to the Client
• Project related outputs to be archived for a maximum period of 6 months after project sign-off
• Locked access to copy or data is archived in removable devices like CD’s, DVD’s, USB enabled pen drives, etc
• Usage of printers, fax machines are not allowed on desktops / laptops that are used for storing data

Masking process typically followed:

• Identify company confidential information to ensure confidentiality of customer records and information
• Data encryption and decryption is provided at complete dataset levels and fields level